Contact Us

Have questions? We are here to help. Reach out to our team for support, feedback, or general inquiries.

Average response time: 24-48 hours

Before reaching out, you might find the answer to your question in our FAQ section or documentation. We have comprehensive guides covering features, account management, and troubleshooting common issues.

General Inquiries

Questions about Studilax

Technical Issues

Bug reports & troubleshooting

Billing

Payments & subscriptions

Business

Partnerships & collaborations

For general questions about Studilax, our features, or how to get started with the app:

Email

studilax.help@outlook.com

Best for: Feature questions, getting started guide, general feedback

We also encourage you to join our community on GitHub to connect with other students and stay updated on new features.

Experiencing technical issues? We are here to help you get back to studying. Before contacting support, please try these steps:

  • Check our FAQ for common solutions
  • Ensure you have the latest version of the Studilax app
  • Try closing and reopening the app
  • Check your internet connection
  • Clear app cache if applicable

Technical Support Email

studilax.help@outlook.com

Include: Device type, operating system, app version, and detailed description of the issue

For security reasons, never include passwords or sensitive credentials in your support requests.

Questions about billing, subscriptions, or payments? We have answers.

Common Billing Questions

  • How do I upgrade to Pro? - Go to Settings in the app and tap "Upgrade to Pro"
  • Where can I find my invoices? - Check your email for purchase confirmations or contact support
  • How do I cancel my subscription? - Visit your app store settings or contact us
  • Do you offer refunds? - We offer a 7-day refund policy for annual plans

Billing Inquiries

billing@studify.app

Include: Email associated with account, last 4 digits of payment method, and description of issue

Interested in partnering with Studilax? We are always open to collaborations that help students learn better.

Partnership Opportunities

  • Educational Institutions: Campus-wide access, student discounts
  • Tutoring Centers: Integrated study tools for tutors and students
  • Content Creators: Educational content partnerships
  • Developers: API access and integrations

Business Development

partners@studify.app

For partnership proposals and business inquiries

We strive to respond to all inquiries as quickly as possible. Here are our typical response times:

24h

General Inquiries

48h

Technical Support

5 days

Business Inquiries

Response times may be longer during holidays and peak periods. We appreciate your patience.

If you or someone you know is in immediate danger, please contact local emergency services first.

For immediate emergencies, dial your local emergency number (e.g., 911 in the US, 999 in the UK, 112 in the EU).

If you encounter content on Studilax that violates safety guidelines or puts others at risk, please report it immediately to trust@studify.app.

Send us a Message